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How i1kiss918 Collects and Protects Your Personal Data

This Privacy Policy sets out exactly what personal data we collect when you use i1kiss918, how we store it, who we share it with, and what rights you hold over it.

Account data handled securelyLocal payments: Touch 'n Go eWallet, Boost, GrabPayYour right to access or delete your dataNo third-party sale of personal informationAvailable where local law permits
i1kiss918 How i1kiss918 Collects and Protects Your Personal Data
HOW WE HANDLE DATA

Data Security, Cookies, Retention and Your Controls

We have built the account and payment infrastructure around a few consistent practices: encrypt data in transit and at rest, limit internal access to verified staff roles, and review retention schedules regularly. Understanding each practice helps you see exactly what protection your account data carries.

Account Security

Every login is protected by an OTP verification step sent to your registered contact. Sessions time out after inactivity, and any device change triggers a re-verification prompt before access is restored.

Cookies and Session Data

We use session cookies to keep you logged in and preference cookies to remember your saved payment method — such as Touch 'n Go eWallet or GrabPay.

Data Retention

Transaction records are kept for as long as required under applicable Malaysian financial regulations. Account profile data is retained while your account remains active; you may request deletion after account closure subject to any legal hold period.

Third-Party Sharing

We share data only with payment processors — including the networks that handle Boost and GrabPay settlements — and with identity verification services where required. We do not sell personal data to advertisers or unrelated third parties.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to query what data we hold, request a correction, or ask us to remove your details from our records, reach out through any of the channels below. Our team handles privacy requests separately from general account support, so your query goes to the right person without delay. We aim to acknowledge every privacy-related message and work toward a resolution as efficiently as our verification process allows.

Live Chat Start a live chat session directly from your account dashboard. Identify your request as a privacy query so the agent routes it to our data-handling team straightaway.
Email Support Send a written privacy request to our support email. Include your registered account name and the specific data action you are requesting — access, correction or deletion.
Account Help Centre Log into your account and navigate to Account Settings, then select Privacy and Data. You can view stored preferences and initiate a formal data request from that screen.

Frequently Asked Questions About Your Privacy Rights

These are the questions we receive most often about how personal data works on our platform. Each answer is specific to how we operate — not a generic template — so you get a direct picture of your rights and our obligations.

We store your registration details, contact information, date of birth, payment method records for Touch 'n Go eWallet, Boost or GrabPay, transaction history, and device session logs used for security verification.

Yes. Log into your account, go to Account Settings and select Privacy and Data, then submit a data access request. We will compile your stored data and deliver it through your registered contact channel.

Contact us via live chat or email and state clearly that you are requesting data deletion. We will process the request after verifying your identity, subject to any retention period required by Malaysian financial regulations.

Only with payment processors that handle your Boost, GrabPay or Touch 'n Go eWallet transactions, and with identity verification services where required by law. No personal data is sold to advertisers or unrelated parties.

Session cookies keep your login active; preference cookies save your chosen payment method. Neither type transmits personal data to third-party advertising networks. You can remove cookies through your browser settings without affecting your account.

Transaction records are held for the period required under applicable Malaysian law. Profile data stays active while your account is open. After account closure, deletion is processed once any mandatory legal hold period has passed.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.